FAQs

Product: Press-On Nails

What’s included in a Nail Velvet kit?

Each Nail Velvet Press-On Nail Kit Includes:

  • 10 Reusable Salon-Grade Press-On Nails
  • Adhesive Tabs 
  • Alcohol Wipe
  • Nail File
  • Cuticle Stick

How long can I wear the press-on nails?

With proper application, Nail Velvet press-on nails can last 5–10 days, depending on nail prep and daily activities.

Are the press-on nails reusable?

Yes. When applied with adhesive tabs and removed gently, the nails are reusable.

Will the nails fit my natural nails?

Yes. Each kit includes 10 nails in your selected size, designed to fit each finger. If you are unsure about sizing, we recommend measuring your nails before ordering for the best fit.

Do press-on nails damage natural nails?

No. When applied and removed correctly, Nail Velvet press-on nails are gentle on natural nails.

Do I need to cut my nails short before application?

Shorter nails help ensure a smoother fit and longer wear, but trimming is not mandatory.

What if I run out of adhesive tabs?

Replacement adhesive tabs are available for purchase on our website. You may find them on the product page or contact us for enquiries.

Shipping

Where do you ship to?

We ship worldwide from Singapore!

Find out more information about our shipping rates and lead times here.

How much does shipping cost?

We offer free tracked shipping for:

  • Local orders above SGD 80
  • International orders above SGD 100

For full shipping rates and lead times, please refer to our Shipping Policy page.

How long will delivery take?

  • Singapore: 2–5 business days, depending on your selected shipping method
  • International: 7–15 business days, depending on your destination country

For more details, please refer to our Shipping Policy page.

General

Where can I purchase Nail Velvet products?

All products are available exclusively on our official website.

Are there any ongoing promotions or discounts?

We occasionally run promotions. Follow us on Instagram or subscribe to our newsletter for updates.

Do you offer wholesale or bulk orders?

Yes. If you’re interested in reselling our press-on nails, please email us at nailvelvet.co@gmail.com for wholesale enquiries and rates.

I would like to request a refund. How do I go about it?

Refund, return, or exchange requests are reviewed on a case-by-case basis and are subject to our refund policy. For more information, please refer to our Refund Policy page.